Maintenance & Repair

Keep Your Water Treatment System Working the Way It Should

At Better Water Company, we understand that even the most reliable water treatment systems can sometimes face issues. That's why we offer comprehensive maintenance and repair services to quickly address any problems and ensure your system operates smoothly. Our team of highly skilled technicians is equipped with the expertise and experience to diagnose and repair a wide range of issues efficiently. Whether it's a minor adjustment or a major repair, you can count on us for prompt and dependable service.

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Maintenance That Protects Your Investment

Annual Service Helps Prevent Bigger Problems

Water treatment equipment works continuously behind the scenes, and routine maintenance helps keep it operating efficiently while reducing the risk of unexpected breakdowns.

Annual maintenance is generally recommended as the most cost-effective way to help protect the longevity and performance of your water treatment equipment.

Is Your System Trying to Tell You Something?

Common Signs Your Water Treatment Equipment Needs Attention

Changes in your water or equipment performance can indicate that a system needs adjustment, maintenance or repair.

Watch for these warning signs ↓

Low water pressure
Salty or unusual-tasting water
Strange noises
Leaks
A system that is not regenerating properly
Discoloured water
Spotting on glassware and appliances
Hard water symptoms returning
Dry or itchy skin
Dry hair
Increased use of soaps, shampoos or conditioners
Unexpectedly high water bills

The sooner a problem is assessed, the easier it can be to prevent additional damage or unnecessary operating costs.

Maintenance or Repair?

We’ll Determine What Your System Actually Needs

A maintenance visit is preventative. It is intended to inspect, clean, test and adjust equipment before a problem develops. A repair visit is focused on diagnosing an existing issue and completing the labour and parts required to correct it.

Common problems can include blocked brine tanks, improper system settings and equipment that has not been maintained or operated correctly. Better Water Co. assesses each system individually rather than assuming the equipment needs to be replaced.

Annual Maintenance for Systems That Need Regular Replacement Parts

Make Routine Service Easy to Remember - Better Water Co. can arrange recurring yearly service for equipment that requires regular maintenance or component replacement, including:

Reverse osmosis filters
UV bulbs
Quartz sleeves
Sediment filters
Water softeners
Other water treatment equipment

These are scheduled annual appointments rather than a membership program, allowing customers to stay ahead of routine maintenance without having to remember every service interval.

Frequently Asked Questions

How often should my water treatment system be serviced?

For most equipment, Better Water Co. recommends service approximately once per year to maintain performance and help extend the life of the system.

Do you repair systems you did not install?

Yes. Better Water Co. assesses systems from other installers and manufacturers and determines the best way to address the problem.

Do you work on all makes and models?

Yes. Better Water Co. assesses and repairs a wide range of water treatment equipment and brands.

How quickly can you get to me?

Response times vary depending on location, scheduling and the nature of the problem. Better Water Co. makes every effort to accommodate customers as quickly as possible and communicates availability clearly.

How do I know whether I should repair or replace my system?

The decision depends on factors such as the age of the equipment, its maintenance history, the condition of the installation, water quality and the extent of the repair required.

Do you offer maintenance plans?

Better Water Co. does not currently offer a membership-style maintenance program, but annual maintenance appointments can be arranged for equipment requiring regular service.

What is included in the service call?

The initial service call includes arrival and assessment of the system, followed by an explanation of the available options to repair or remedy the issue.

What areas do you service?

Better Water Co. provides maintenance and repair throughout Barrie, Oro-Medonte, Simcoe County, Midland, Pefferlaw, Beaverton, Collingwood, Wasaga Beach, Essa-Adjala Township, Orillia, Elmvale, Penetanguishene, Stayner, Gravenhurst, Severn, Alliston, Bradford West Gwillimbury, Newmarket, Bracebridge, Innisfil, Alcona and Ramara.

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Experience the best in water quality with Better Water Company. Book your free consultation now and let our experts provide a comprehensive water test using advanced SpinTouch technology. Ensure your family's safety with our precise, tailored solutions.

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